As well as filtering our Hosting customers mail, your corporate and personal on-premise mail can be spam-free.
Please make sure you know the static IPv4 and/or IPv6 internet details for your receiving server/location/etc beforehand.
- Raise a ticket with Tech Support and advise of your WAN details, domain name & desired target (hostname or IP address)
- From there we'll ensure that the relaying configuration is prepared for your domain name, and help you to configure locally
- Once we've confirmed that everything is ready for your new inbound filtering service, please proceed with DNS updates (MX)
- MX records should be set as below, only once all checks are complete and Tech Support have advised you to go-ahead
- mx11.filtering.net.au (Priority 10 with TTL of 1 week)
- mx12.filtering.net.au (Priority 20 with TTL of 1 week)
- Please make sure that your on-premise email software is configured to accept mail from our below Australian filter IPs:
- MG1-AUS on 103.127.163.224
- MG2-AUS on 103.127.163.225
- MG1-AUS on 103.127.163.224
- Make sure the Email Routing for your domain name is set to Remote in cPanel, to make sure it honours the filter's routing
- Your domain's SPF record won't need amending as you're only filtering inbound (ie. spammy) emails, not outbound mail (SMTP)
- MX records should be set as below, only once all checks are complete and Tech Support have advised you to go-ahead
- Please now send some test emails from differently hosted external emails (ie. Gmail & Hotmail & Office 365) and make sure they arrive
- If they're not flowing through, please reach out to our Tech Support team so we can help you resolve the problem with email flow