We're usually able to accommodate unusual/large/difficult solutions where it makes sense for both parties.
Please make sure that you step out your exact needs, or as close to them as you're privy to, to help our Sales team with their work.
If you have biased needs, please make it clear so we can account for this in any potential proposals. ie. Disk/Network/CPU/RAM heavy.
Should there be a project-like nature to the requirement and it has no chance of long-term retention, please make sure you let us know.
This way we can ensure that we're keeping pricing fair given the potential (or not) for the service to remain with us in the longer term.
We can assign an Account Manager to handle complex sales needs, however this may require a phone call and some verification first.